What's the Quality of the Hair?

Our hair is 100% virgin human hair and can be professionally bleached up to color #27 while maintaining its quality and integrity when properly processed. With proper care and maintenance, our hair extensions are designed to last approximately 2–3 years. While all hair extensions may experience minimal shedding over time, our units are crafted to reduce tangling and shedding when properly maintained.

To preserve the quality and longevity of your extensions, we highly recommend using professional-grade hair care products. Using low-quality or harsh products may compromise the integrity of the hair.

All units feature transparent lace, designed to provide a flawless, natural-looking finish when installed correctly. HD lace is available by special request only.

Our wigs are constructed with high-density hair to deliver a full, voluminous appearance.

What if I'm unsure which hair to purchase?

If you are unsure which hair option is best for you, please feel free to contact us before placing your order. We are happy to assist you in selecting the right texture, length, density, and lace option based on your desired look and styling preferences.

What length should I order?

Consider the look you’re going for—whether you prefer a shorter, natural style or a longer, more dramatic look.

12-16: Short

18-24: Bra-strap to Mid-back

26-30: Waist to Butt length

30+ Super long

Please note that textured hair types such as wavy, curly, and kinky/coily textures naturally have shrinkage, which can make the hair appear shorter than its actual length. In the hair industry, all textured hair is measured in its stretched state to ensure accurate length measurements. Once fully stretched and defined, the hair will reflect its true length.

Your height can also affect how long the hair appears. The same length may look different from person to person.

Think about your desired fullness as well, since longer lengths can sometimes appear thinner toward the ends depending on the look you want.

If you’re unsure which length is best for you, we recommend consulting with your stylist for personalized guidance.

Can I make changes to my order once it's been placed?

Unfortunately once an order has been placed, items cannot be changed or modified. We strive to process and ship orders as quickly as possible, and once processing has begun, we are unable to make any changes to an order.

Do you offer refund, returns or exchange?

Due to the hygienic nature of hair products, all sales are final. We do not accept returns, refunds, cancellations, or exchanges once an order has been placed, processed and shipped. Each unit is thoroughly inspected prior to shipment to ensure quality and accuracy. However, if there is a confirmed issue with your order within 24 hrs of confirmed delivery, so we can review the matter.Please view our full return & exchange policy for more info.

Shipping & Processing

How long is shipping and processing?

All orders require a 1-2 business day processing period before they are shipped. Items that are ready-to-ship/on-hand require a 1-2 business day processing period.

Exact shipping timeframes can be found at checkout. Please select the appropriate shipping option for you.

What if I put the wrong address?

Once your order has been placed, we're unable to make any changes including address changes. If your order is returned because of an incorrect address, you will be responsible for the reshipping fee to have it sent again.

Is Local pickup available for orders?

Yes, local pickup, delivery is available in ATL, METRO ATL. To schedule any one of these items please text us at 678-577-2040 after finalizing your payment to arrange a pickup date and time. TALLY - SHIPPING ONLY UNLESS WE POST ON OUR PAGE WE ARE IN TOWN!

Are we responsible for stolen packages?

All shipments require an adult signature upon delivery to help ensure orders are delivered safely. Once a package has been shipped and marked as delivered by the shipping courier, we are not responsible for lost, stolen, delayed, or incorrectly delivered packages, including orders submitted with incorrect or incomplete addresses. We recommend you to add route shipping insurance to your order before finalizing payment.

For any delivery-related issues, please contact the shipping courier directly for assistance.